A. All designs vary based on complexity, turnaround time, and order size. However,
All Designs are completed at the very latest within 10 business days.
Q. What is your average turnaround time?
A. Our average turnaround time varies everyday, most often our turnaround time is
anywhere from 3-10 business days.
Q. Do you offer a rush service?
A. Yes, we do offer a 3 Day rush service! On some occasions there maybe an Additional
Q. How long will my album take to be printed?
A. All of our albums are printed as soon as we receive Design Approval. Most often
albums are printed within 24 hours and shipped within 2-3 business days. However
due to busy times that can change. Please contact us if you have a deadline.
Q. Is there a shipping charge for the Printed album? A. There is never a shipping
charge for your printed album! We ship FedEx!
Q. Will I receive the final layered PSD’s?
A. Final layer PSD’s are available upon request. They can be shipped to you, or a
download link can be provided for expedited delivery.
Q. Can I use my own Album Company for my printed album?
A. Of course! We work with every album company out there! We can assist you in ordering
or we can provide you with the images to order the album yourself! Whichever is easier!
Q. Can you help me show my clients your beautiful designs?
A. Yes we can! We actually create you a slide show of your custom design, to show
your clients! Be it on a TV, Laptop, or even the web!
Q. How do I become featured on your front page?
A. We hold a drawing every month! If you are chosen you will receive one free album
design along with our front page feature!
Q. How do I enter the Contest drawing?
A. Sign up to receive promotions! If your a winner, we will contact you by email!
Q. Do you offer other services beside Wedding Album Design?
A. We are a full service Graphic Design Firm! We provide lots of services for our
clients! Please take a look at our services page, or contact us for a custom quote!
Q. How do I get you my images?
A. Once we receive your order, we send you our image transfer instructions! With
a few simple clicks we get your images!
Q. How do I receive my final design files?
A. Once you approve the final design, we then send you an email containing a unique
download link! Your final files are on your computer in just a few minutes! If you
would prefer to receive CDs, no problem!
Q. Do you retouch all of my images?
A. We do offer a premium Retouch service, which can be added to any album design!
With the retouch service, we meticulously go through all of your images one by one!
Q. What if I have more questions?
A. Please send us an email! Or use our Contact us form! We are here for you at anytime
for any questions you may have for any reason at all!